Email/SMS Automation (Premium SMS)

Did you know that WINK could send automated communication to patients (recalls), customers (order ready for pick-up) or even your staff (reports and KPIs)?

That's right, you won't even have to create lists, WINK will do it for you and send out your custom template at the time you choose!

Premium SMS is a paid add-on, please call your account manager to learn more about this feature

• ✉ [e-mail]
• ☎ [phone] or toll free: [phone]

Once your add-on is activated, setup your automation:

Choose:

1. The method of communication (email or SMS)
2. The recipients (patients or employees)
3. Your custom template
4. Frequency at which these automations should go out
5. One or several filters (store(s), patient type, average spending, invoice value, age, etc.), based on date of recall, last invoice, last job status, etc.

You can choose to exclude patients that are already booked in your calendar or who were previously contacted for whatever reason. In the case of an automated communication that was set up to senf out when an order is ready to be picked up by your customer, you can choose to send only when all jobs are flagged as ready.

Upon signing up for this add-on, a WINK trainer will assist you on setting the first few automations to get you confortable creating your automations in the future.

Premium SMS is a paid add-on, please call your account manager to learn more about this feature

• ✉ [e-mail]
• ☎ [phone] or toll free: [phone]