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MC EDT/GO Secure - Locked Account

•After five (5) consecutive failed attempts to log on, you will be locked out for 30 minutes.
•If the problem appears to be with your password, select the text “password recovery” and you will be navigated to the Password Recovery – Enter ID screen

 

For inquiries regarding MC EDT information, please contact the Service Support Contact Centre (SSCC) at: 1-800 262-6524. The desk is staffed from 8:00 am until 5:00 pm, Monday to Friday and your inquiry will be escalated to appropriate ministry staff. After business hours an answering service is available and your call will be returned the following business day.

 

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