Question: How do I access remote support in WINK, should I require help in WINK?
Answer: On the main page of WINK click on Help and scroll down to, “Technician Remote Control”.
Click on that link another box will appear requiring a six-digit code that will be provided by the WINK Support Technician.
After entering the sis-digit number, various pop-ups will appear. Always answer "Yes" or "Allow" to each pop-up. This allows the WINK Support Technician to gain access to your computer. The WINK Support Technician will end the on-line access to your computer when the issue is resolved, or the call has ended.
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