Error when Trying to Send Emails: Error Printing: Authentication Failed

Question: Whenever we try sending an email from WINK, we get a message box with an error that reads: Error Printing:javax.mail.AuthenticationFailedException. What can we do to fix this?

Answer: This type of error message usually occurs when either the password has changed for your Gmail account but hasn't been updated within WINK or you must allow 'Less Secure Apps' within your Gmail settings. 

1. The password has changed to your Gmail account but hasn’t been updated in WINK’s store settings.
   1. From your home page, click “Stores”
   2. Double-click your Store to open
   3. Click “Edit”
   4. Click “Outgoing Email” tab
   5. Enter the new password and send a test message to ensure it works
   6. Click “Save”
2. You Gmail settings have changed. You must ensure that “Less Secure Apps” option is enabled within Gmail otherwise WINK is unable to send emails on your behalf.
   1. Log into your Gmail account
   2. Click on your profile picture at the top-right
   3. Click on “My Account”
   4. Click on “Sign –in & Security”
   5. Scroll down towards the bottom and ensure “Allow less secure apps” is turned ON