Question:
I just did an Inventory Audit. I am confused because I have a lot of Discrepancies. How does WINK calculate my current inventory quantities, and how are those quantities reflected in my inventory audit report?
Answer:
| # | Action | Impact on Current Inventory Levels |
Explication: (What is shown on the users screen) |
| 1 | Inventory Opening Balance | +1 | Migration from other software to WINK. (Action usually taken by a WINK employee) |
| 2 | Receive From Supplier | +1 | Supplier Invoice: appears as "+1" on the screen |
| 3 | Return To Supplier | -1 | Supplier Credit: appears as "-1" on the screen |
| 4 | Patient Sale | -1 | Patient Invoice: appears as "+1" on the screen |
| 5 | Patient Credit (Cancellation/Refund/Credit Note) | +1 | Patient Credit: appears as "-1" on the screen |
| 6 | Inventory Adjustment | +1 "or" -1 | Each inventory adjustment has an explication. The majority of the adjustments are done automatically via WINK however users can also make adjustments for individual cases; like theft or damage. |
| 7 | Deletion of Invoice Or Credit | The opposite of the above values | The document disappears from the screen, but can be located by a WINK staff member. |
| 8 | Reprint Barcodes | ZERO EFFECT | If a user wants to print a new label, but does not want to add a second frame to the store's inventory (Ex: A frame has lost it's label or a label didn't print clearly). |
| 9 | Find Unprinted Barcodes | ZERO EFFECT | These labels are waiting to be printed. The frame was added to inventory at some point, but the label never printed (Ex: When performing a credit to a patient, the user did not click on "Bar Code"). |
Question:
Why am I seeing -1 on frames that have been delivered to the patient?
Answer:
| # | Example Situations |
Starting Inventory |
Actual Inventory |
Anticipated Bar Codes |
Scanned BarCodes |
Results |
| 1 |
Frame sold but was never 'Received' in WINK |
0 | -1 | 0 | 0 | Discrepancy |
| 2 |
Work Order: Frame was ordered and delivered to patient but was never 'Received' in WINK |
0 | -1 | 0 | 0 | Discrepancy |
| 3 |
Refund to patient >> Bar Code never printed |
0 | 1 | 0 | 0 | Discrepancy |
| 4 |
Frame Returned: User clicks on "Patient keeping frame" >> User "Returns" frame to Supplier via WINK |
0 | -1 | 0 | 0 | Discrepancy |
| 5 |
Work Order" The user selects the frame via "Model Number": instead of "Serial Number" |
1 | 0 | 1 | 0 | OK |
| 6 |
Sale Of Part (ex: Temple) >> User scans the frame then writes "Temple Only" in the description area |
1 | 0 | 0 | 1 | Discrepancy |
| 7 |
Partial Refund To Patient: Frame deleted from invoice >> user clicks on "Reprint Bar Code" |
0 | 0 | 1 | 1 | Discrepancy |
| 8 |
Refund or Re-Do of a job that was sold in another software before using WINK >> Store keeps the frame >> User clicks on Re-Print Bar Code |
0 | 0 | 1 | 1 | Discrepancy |
| 9 |
Refund or Re-Do of a job that was sold in another software before using WINK >> Store returns frame to supplier |
0 | -1 | 0 | 0 | Discrepancy |
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