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Email Settings - GMAIL

Setting up your Outgoing Email in WINK will allow you to send invoices, prescriptions and other communication to your patients.

This is described in detail at the 37th minute of WINK Getting Started Chapter 2. To watch that video, click here:  http://youtu.be/UfLh626BLTM

If you are not using GMAIL, click here.

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CREATING AND/OR CONFIGURING YOUR GMAIL ACCOUNT

  1. Create a new email account as follows: “StoreName@gmail.com”.  If the store already has a Gmail account that they would like to integrate with WINK, then you do not need to create a new one.
  2. IMPORTANT SETTINGS: Login to the user’s Gmail account >>

 

  • Conversation View Off: click on the Gear icon (mceclip1.png) >> Settings >> in "General", scroll down to find Conversation View>> select the option : Conversation View Off>> Scroll down to the bottom of the page and click on Save Changes
    Check out this Video
     
  • Enable POP and IMAP (only if client has requested integration with 3rd party mail client like MS Outlook): click on the Gear icon (mceclip1.png) >> Settings>> click on the tab "Forwarding POP/IMAP" >> enable both POP and IMAP>> Scroll down to the bottom of the page and click on Save Changes
Check out this Video

 

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CONFIGURE YOUR OUTGOING EMAIL IN WINK

  1. From WINK's Top menu bar, click on Company >> Stores >> Practices/Stores
  2. Open the location 
  3. Click on the Outgoing Email tab
  4. Fill out the following:
  • Outgoing Email Adress: your Gmail adress
  • Outgoing Name: your "sender" name. This will be visible to your customers
  • SMTP Host Name: smtp.gmail.com
  • SMTP Server Port: 465 / SSL
  • SMTP Username: your Gmail address
  • SMTP Password: your password to your Gmail

To verify that your outgoing email is setup properly, click on Send Test Message

 

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Comments

  • Avatar
    Ted Harrar

    If you create a Gmail account as suggested in this article, then it is EXTREMELY IMPORTANT that you login to that account everyday. WINK will send emails from that account to your customers on demand. Those customers may reply to those emails. Therefore you must login to that account to view their replies.

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